Raj IAS academy is an educational institution that prepares students for IAS and UPSC exams. It is one of the best coaching institutions in the domain, with exceptional results and a long list of students who have passed the exams with flying colours.
A major challenge for the academy was to have a one-stop platform for students, teachers, counsellors and the admin team could use. A single platform which accounts all their activities, organizes data and keeps in mind access permissions. They wanted a custom CRM that can managed, organize student data, employee records, study material, new inquires and registrations which can be leveraged by the respective teams. Their goal was to have a unified software that connects everyone with the institute and helps the teams save time.
Our team at Snowflakes built out the idea for a custom software that was specific to the use case IASRAJ had. As the tool was a single solution for multiple teams, our team created separate views and privileges for users in various roles. For example, an admin could manage courses, update student records and inquires, on the other hand an employee could manage and apply for their leaves from within the same portal. Every student would have a login and password for the portal, from where they could access study material and relevant course information. A one-stop solution for all teams that boosted cross team collaboration and saved time!